This /. post caught my eye. The story that it was attached to was a load of speculative nonsense, but the comment itself makes a lot of sense. At the risk of incurring the wrath of the copyright deities, I’ll post part of it here:
You know, as a programmer, I get really tired of people suggesting ways to program computers “without doing any coding”. That’s where BAD things come from. That’s where “dynamically hiding menu items” come from, so you never know where things are. That’s where “visual programming” comes from, so you’re staring at a screen full of boxes and lines with little to no organizational structure.
No. If you’re gonna program a computer, learn how to program. The CS field as a whole apologizes for the fact that computers are hard. They are complex machines. Unfortunately it is not always easy to get them to work they way they should, or the way you want them to. But that’s life. If you’re not willing to learn how to program, you should be willing to learn how to use what other people have programmed, or learn how to write specs and make intelligent suggestions to the community. But this bullshit about “intelligently adapting the OS to a user’s needs” is just asking for trouble. It’s asking for “programming” without actually asking for any “design” or “specifications”. It will end up being crap.
The fact is, making something “user friendly” means making the front-end more simple — and thus making the back-end more complicated. But this complexity always eventually compounds and compounds until the end user can’t understand what’s happening and gets confused. In the end, we learn that computers are easier to use if you understand the back-end, and that can only happen if you use a minimum of metaphor. That is– a straight-forward system that is obvious and transparent.